When users attempts to click on the “Connect” link under “Computers” in attempts to launch remote web workplace nothing seems to happens. If you issue a IISreset then the system starts working again for a short time before starting to fail again. You check your logs and find EventID 1309 Event message: An unhandled exception has occurred.
It appears that it maybe some level of memory issue in .Net 4.5 and the Remote Access web.config set to default at a given memory level.
Edit (via NotePad) the web.config file located at “C:\Program Files\Windows Small Business Server\Bin\WebApp\RemoteAc
Look for the following line at the bottom of web.config
aspNetCompatibilityEnabled =”true” />
Replace that line with: (all on one line)
t aspNetCompatibilityEnabled =”true” minFreeMemoryPercentageToA ctivateSer vice=”0″ />
Save file and then restart the World Wide Web services to activate the changes.
Your Remote Web Workplace should now stay functional.