In most MSPs, Linux is a small if any footprint in their overall service offerings and this is reflected in the support given to these systems within the RMM tools they use. MSPs often pass on managing Linux agents as the RMM tool they have available to them does not lend itself to managing Linux patching and updates.
Demand drives the development of the tools we use and we all know that Windows OS reigns supreme in the managed businesses realm. With MSPs looking to save every dollar where they can, they are not hiring techs to man the helpdesk that are Linux hardened vets. If they are lucky to have 1 guy that knows his way around BASH, he tends to be closer to management. They also most often overlook these systems in any maintenance plans the RMM tool is providing. This tends to leave Linux systems that are widely considered the workhorses of the Internet grossly under patched and vulnerable to exploits.
Like any MSP we had similar issues with maintenance plans as techs came and left taking skill sets with them. It was hard to keep up with managing maintenance when the previous engineer was very Linux savvy and the incoming engineer is not. Where do they pick up and go with patch management of these systems?
In comes a patch manager for Linux that plugs into LabTech, Linux Update Manager.
Plugins4LabTech decided to jump in and help give MSPs the ability to have a standard method and interface inside LabTech that they could use to determine what systems they have. MSPs can know what updates are available for each system and the ability to automate the installs of patches and updates. MSPs can determine if they have systems that have pending updates or pending reboots due to updates. See what update versions of packages are available and the ability to manually run updates or update a single package. The first release has basic automation controls for unassisted updating but the P4L team assures us there is several big expansions they want to add to the plugin to include detailed scheduling of updates, ticketing and alerting.
Access Office 365 for all your clients in a single pane of glass from inside LabTech in just a click with the all new Office 365 For LabTech plugin from the guys over at Plugins4Labtech (P4L). We here at P4L want to give all MSPs a chance to experience how having Office 365 at the techs’ fingertips can save time and… Continue reading
I was recently tasked with an issue where our CIM probe was failing during CIM requests to new VMWare ESXi 6.5 servers we deployed. We were getting connection rejected failures from our probes which resulted in no valuable data being returned. We started following the breadcrumbs which lead us back to the ESXi host. We opened the UI and checked the health monitor in the UI and found it was… Continue reading
Plugins4Labtech (P4L) has reached a milestone with our Office 365 for LabTech plugin. After years of development, accolades from LabTech and managed service providers (MSPs) across the globe, we are finally ready to promote our Office 365 for LabTech plugin on www.plugins4labtech.com.
P4L is moving the Office 365 for LabTech plugin out of the development/beta phase (free)… Continue reading
Sometimes you have a number of machines where the LT agent gets stuck in an “executing” state. When this happens the only thing the machine will do is check in to the LT server. Solution is a reboot or restart of the LT service. Stalled Agents plugin helps identify and allows you to repair these agents when this happens.
… Continue reading
Converting DirSync User to a Cloud user in 365
I’m not sure if anyone has run into this problem before, so I figured I would share a quick fix that I found to take care of this problem. The easiest process that I have found to accomplish this without having the user be deleted each time dirsync runs is the following:
- On a domain controller in the environment, move
Plugins4LabTech has created a new plugin that will monitor the CIM data announced by the hardware running VMWare ESX software. We can report on any hardware that follows CIM standards and makes it’s hardware statuses known to VMWare. This simple to use plugin deploys in just minutes and can be setup by anyone with little or no knowledge of LabTech… Continue reading
The recent announcement that LabTech Software is managing the the sale of CCleaner for Business licensing and providing free of charge the popular CCleaner for LabTech plugin developed by the Plugins4LabTech team is huge for the LabTech community. Every MSP knows the benefits of using CCleaner to maintain disk space and reduce junk on client PCs but most are unaware of… Continue reading
Magma, a Monitoring And Graphing Management Archive is a very versatile platform to monitor just about anything you can come up with. If you can get a message or a counter from the device you should be able to monitor and graph that device in LabTech using Magma for LabTech.
Magma for LabTech integrates directly into… Continue reading
Plugins4LabTech has completely rewritten this plugin from the ground up. No longer are your required to go through a set of manual installs and system prep to use the plugin. No longer is your workstation tied to processing Office365 commands. No… Continue reading