Sometimes you have a number of machines where the LT agent gets stuck in an “executing” state. When this happens the only thing the machine will do is check in to the LT server. Solution is a reboot or restart of the LT service. Stalled Agents plugin helps identify and allows you to repair these agents when this happens.
Plugins4Labtech has created a new plugin for LabTech that is easily installed into the LabTech RMM platform (Connectwise Automate). This plugin finds and lists systems with executing commands and shows you how many each agent has currently running. Agents with excessively high numbers are more likely stalled (not responding to commands). Typically you would need to cancel the executing commands and restart the LabTech agent services to resolve. If the agent is not processing all the other commands it will not process a restart agent command. The only methods are to have local user restart service which is very manual and time intensive. This also shows you have a whole in your coverage if local users are needed to manage system. The next option is to try some remote control access which is very manual and time consuming.
We have a better idea!
Our plugin has 2 options to handle this remotely, the first is using RPC from one agent to another to kill and restart the agent and the second is to use RMM+ for ScreenConnect to issue remote commands bypassing the LT agent.
This makes a great tool for any MSP using Labtech. Come check out this plugin and many other free plugins available for LabTech (Connectwise Automate) at www.plugins4labtech.com
Converting DirSync User to a Cloud user in 365
I’m not sure if anyone has run into this problem before, so I figured I would share a quick fix that I found to take care of this problem. The easiest process that I have found to accomplish this without having the user be deleted each time dirsync runs is the following:
- On a domain controller in the environment, move
Plugins4LabTech has created a new plugin that will monitor the CIM data announced by the hardware running VMWare ESX software. We can report on any hardware that follows CIM standards and makes it’s hardware statuses known to VMWare. This simple to use plugin deploys in just minutes and can be setup by anyone with little or no knowledge of LabTech… Continue reading
The recent announcement that LabTech Software is managing the the sale of CCleaner for Business licensing and providing free of charge the popular CCleaner for LabTech plugin developed by the Plugins4LabTech team is huge for the LabTech community. Every MSP knows the benefits of using CCleaner to maintain disk space and reduce junk on client PCs but most are unaware of… Continue reading
Magma, a Monitoring And Graphing Management Archive is a very versatile platform to monitor just about anything you can come up with. If you can get a message or a counter from the device you should be able to monitor and graph that device in LabTech using Magma for LabTech.
Magma for LabTech integrates directly into… Continue reading
Plugins4LabTech has completely rewritten this plugin from the ground up. No longer are your required to go through a set of manual installs and system prep to use the plugin. No longer is your workstation tied to processing Office365 commands. No… Continue reading
The Plugin4LabTech development team has let it leak out that the next version of the Backup Windows for LabTech plugin will now include Offsite Synchronization as a standard feature in all new versions. This feature allows MSPs to Offsite the local backups with schedulable Sync times keeping mirrors of the local backup directory on storage services across… Continue reading
A new one-stop-shop for LabTech plugins has arrived with the latest launch of plugins4Labtech.com, developed by Squidworks. The new user-friendly shop offers both free and paid plugin tools for the most popular remote monitoring and management (RMM) tool in the market place. It’s specifically designed for IT managed service providers (MSPs) and offers powerful tools… Continue reading
Integrated LabTech Backups
Squidworks released today the most cost effective backup solution integrated with LabTech available, coming in at a whopping $1 per agent!
If you are like me, then backups are pretty costly at an average of $40 dollars a server license. If you have a 100 servers to backup, then your monthly bill is $4,000.00 per month… Continue reading
Squidworks is at it again! Taking their version 1 PowerShell Plugin for LabTech and upgrading it for Labtech 10.5 support. You know Squidworks doesn’t just stop with an update, they kick it up a notch. Version 2 PowerShell Plugin for Labtech is no different, with the addition of full sized script creation, archiving and execution support. Have a look… Continue reading