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View Agents Differently

Sometimes bringing the horse to water is not enough as I was finding with some of the techs and engineers that I work with. We were once a Kaseya house and now that we were 2 years into LabTech; why was it they still seemed to want to go to several basic tools in Kaseya to get the same data that was available in LabTech? Interviewing on of my engineers I was given a simple reason and that was “he liked the view..” Well if that is all you need is a logical view of the data in a simple and easy place to find it then we can replicate that in LabTech.

In steps Agent Status

Agent Status tries to replicate the Agent -> Status view on the Kaseya RMM tool in LabTech in a simple and logical manor. We have placed a tab on the Client Console that provides a complete view of all systems and quick access to mass amounts of common data about the agents you have deployed for that client.

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New in version 1.0.2

Added refresh button
Added Extend View which includes AV Scanner, Def dates, Hardware Name, Memory, Open Ports and last windows updates
Redesigned screen to expand to windows size

 

New in Version 1.0.4

Added Export to Excel button
Added control (Double Click) to open LT computer console
Added integrated function script so no more importing of scripts

 

New in Version 1.0.5

Fixed Automated data probe, now runs 3 times a day
Fixed table layout re sizing cells
Updated Interfaces.dll
Fixed launcher for computer console so a double click anywhere will launch.

 

Version 1.0.9

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52 Responses to “LabTech – Agent Status Plugin provides client level view of deployed agents”

  1. Seth says:

    This is GREAT! Many of our techs are having a hard time transitioning and this helps a lot. One small update I’d make is adding agent counts divided by workstation, server, and laptop.

  2. Dave says:

    We are seeing the same as Andy Helsby and NetOps- it runs too many scrips – and has crashed our TL server 3 times in the last week- Be weary of this.

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