HP LaserJet 1020-1022 Print Spooler dies repeatedly

On July 7, 2010, in How-to, by Cubert aka (Cube Dweller)

 Do you have a HP LaserJet 10-1022 printers and everytime someone prints a PDF file it kills the print spooler?

Based on research from sources including GameAddict, The SDhp1020.dll was build by 2 different companies, Zenographics Inc, and by Marvell Semiconductor. The Marvell version of the drivers crash when printing some PDF  files. Of course the Marvell version is also the current / latest version so your likely to get this driver if you download from HP web site.

So here is how to fix the HP LJ 1020 Spooler susbsystem error.

Download the HP Driver files here ->  HP-LJ1020-fix

Extract the files then the files need to be copied into: C:\windows\system32\spool\drivers\w32×86\3

Zip includes:

  • SDhp1020.DLL ->  as part of the original driver package
  • SDDM32.DLL -> Zenographics Inc  (original)
  • ZTAG32.DLL ->  Zenographics Inc  (original)
  • ZGDI32.DLL ->  Zenographics Inc  (original)

The zip also has the rest of the HP driver package in it. You do not need to copy the entire driver folder, just SDhp1020.DLL. But if you want the entire package it is supplied  as well.

#Foot Note  added (2/1/2012)#

I had one of my techs use these instructions and he could not understand why it still failed afterwards. The reason was clear that the system he placed DLL on was a 64 bit Windows 7 box. You will need to place DLL  into: C:\windows\system32\spool\drivers\x64\3 overwriting the DLL that is already there. The key here is your replacing a DLL version so if you do not overwrite a DLL then your not in the right place.

 

Enjoy

14 Responses to “HP LaserJet 1020-1022 Print Spooler dies repeatedly”

  1. mimoun says:

    I can`t Download the HP Driver files here -> HP-LJ1020-fix

  2. Spikyleaf says:

    This really works – so easy!
    I have found the solution on another forum after months of trouble – the problem appears to be between Adobe and the HP printer. Install Foxit Reader (free download http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html) and set it as the default viewer instead of Adobe (you can uninstall Adobe Reader if you like) – problem solved.

  3. Matt says:

    Thank you for this info! I searched High and low and couldn’t get a definite fix. This appears to have done the trick.

  4. Sean says:

    Thanks everyone,

    this was a huge help & fixed my particular problem.

  5. Prasad.k says:

    Dear sir, My printer hp laserjet 1020 was some problem,that is spooler problem. please you send to spooler software for my system.

  6. Lusus says:

    this didn’t workj on my Windows 7 64 machine. i think the DLL you had me paste is not 64 bit compatible. I am now having to completely remove the printer and hope to reinstall it without issue.

  7. Jason says:

    This doesn’t work on X64 Win 7. Anyone able to fix without installing a different 3rd party PDF reader/print mgmt app?

  8. markus says:

    thanks a lot, worked for me on windows vista.

  9. DC says:

    This fixed my problem on Window 7 x64 ultimate machine.
    First I stopped the spooler service.
    Then instead of overwriting the Marvel version of SDhp1020.dll I changed the name to SDhp1020marvel.dll (so I could revert if needed).
    I then copied the Zenographics version of SDhp1020.dll to
    C:\windows\system32\spool\drivers\x64\3.
    Restarted spooler service and no problems anymore.
    Thanks for the fix!

  10. […] HP LaserJet 1020-1022 Print Spooler dies repeatedly … – Dear sir, My printer hp laserjet 1020 was some problem,that is spooler problem. please you send to spooler software for my system…. […]

  11. […] HP LaserJet 1020-1022 Print Spooler dies repeatedly … – Dear sir, My printer hp laserjet 1020 was some problem,that is spooler problem. please you send to spooler software for my system…. […]

  12. […] HP LaserJet 1020-1022 Print Spooler dies repeatedly … – Dear sir, My printer hp laserjet 1020 was some problem,that is spooler problem. please you send to spooler software for my system…. […]

  13. […] HP LaserJet 1020-1022 Print Spooler dies repeatedly … – Dear sir, My printer hp laserjet 1020 was some problem,that is spooler problem. please you send to spooler software for my system…. […]

  14. […] HP LaserJet 1020-1022 Print Spooler dies repeatedly … – Dear sir, My printer hp laserjet 1020 was some problem,that is spooler problem. please you send to spooler software for my system…. […]

Leave a Reply

*



%d bloggers like this: